使用条款
生效日期: 2026 年 6 月 29 日
Welcome to the Aurum Regene website (“Website”). These Terms of Use (“Terms”) govern your access to and use of this Website, including any purchases of products made through the Website.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Website.
1. Eligibility
By using this Website, you confirm that you are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
You agree to provide accurate, complete, and up-to-date information when making purchases or communicating with us.
2. Products & Services
Aurum Regene offers skincare products through this Website.
All products displayed on this Website are subject to availability. We reserve the right to discontinue, modify, or limit the availability of any product at any time without prior notice.
Product images are provided for illustration purposes only. Actual product packaging, colours, and appearance may vary slightly.
3. Pricing
All prices displayed on this Website are listed in Malaysian Ringgit (MYR) unless otherwise stated.
We reserve the right to update product prices, promotions, and product information at any time without prior notice.
In the event of a pricing error or technical issue, Aurum Regene reserves the right to cancel or refuse any order placed using incorrect pricing.
4. Orders & Payments
By placing an order, you are making an offer to purchase the selected products.
Orders are subject to acceptance by Aurum Regene.
Payment must be successfully completed before an order will be processed.
Once payment has been successfully received, orders are considered confirmed and cannot be cancelled or modified except at Aurum Regene’s sole discretion.
5. Shipping, Returns & Refunds
Shipping, returns, and refunds are governed by our separate policies available on this Website, including:
- 配送政策
- 退货与退款政策
By placing an order, you acknowledge that you have read and agreed to these policies.
6. Product Information & Medical Disclaimer
We strive to ensure that all product descriptions, ingredient lists, pricing, photographs, and other information published on this Website are accurate.
However, we do not warrant that all information is always complete, accurate, current, or error-free.
The information provided on this Website is intended for general informational purposes only and should not be interpreted as medical advice, diagnosis, or treatment.
Our skincare products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
If you have sensitive skin, allergies, existing medical conditions, or are pregnant or breastfeeding, we recommend consulting a qualified healthcare professional before using any skincare product.
Individual skincare results may vary depending on skin type, lifestyle, and other personal factors. Aurum Regene does not guarantee identical results for every customer.
7. User Responsibilities
When using this Website, you agree that you will not:
- Use the Website for any unlawful purpose.
- Interfere with the operation or security of the Website.
- Upload or transmit viruses, malware, or harmful code.
- Attempt to gain unauthorised access to our systems.
- Use automated software, bots, or scraping tools without our written permission.
- Submit false or misleading information.
We reserve the right to suspend or terminate access to any user who violates these Terms.
8. Intellectual Property
Unless otherwise stated, all content on this Website, including but not limited to:
- Logos
- Trademarks
- Product names
- Product descriptions
- Photographs
- Videos
- Graphics
- Website design
- Text
- Articles
- Icons
is the property of Aurum Regene or its respective licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written consent.
9. Third-Party Links
This Website may contain links to third-party websites for your convenience.
Aurum Regene does not control or endorse the content, products, or services provided by third-party websites and accepts no responsibility for their content or privacy practices.
Your use of third-party websites is entirely at your own risk.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Aurum Regene shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to:
- Your use of this Website.
- Your inability to access the Website.
- Temporary interruptions or technical failures.
- Delays in delivery caused by third-party courier services.
- Unauthorised access to your personal information beyond our reasonable control.
- Individual reactions or varying results from the use of our products.
Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable Malaysian law.
11. Indemnity
You agree to indemnify and hold harmless Aurum Regene, its directors, officers, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or your misuse of the Website.
12. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
13. Changes to These Terms
Aurum Regene reserves the right to amend, update, or modify these Terms at any time without prior notice.
Any changes will become effective immediately upon publication on this Website.
Your continued use of the Website after any updates constitutes your acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia.
Any dispute arising out of or relating to these Terms, any purchase made through this Website, or your use of this Website shall be subject to the applicable laws and jurisdiction of Malaysia, subject to any mandatory rights or protections available under applicable law.
15. Contact Us
If you have any questions regarding these Terms of Use, please contact us through our official channels:
电子邮件： care@aurumregene.com
WhatsApp: +6018-967 9686
我们的客户服务团队将在营业时间内尽快回复您的咨询。